Contact Us

To contact Customer Service for billing disputes, questions about your account or to send general correspondence, please use the following address:

Cardmember Services
P.O. Box 9201
Old Bethpage, NY 11804-9201

To contact Customer Service by phone, please call 1-866-691-0053.

Use the addresses below to remit payments for your FCNB Card account.

Regular Payments:
Cardmember Services
P.O. Box 660676
Dallas, TX 75266-0676

   Overnight Payments:
   Cardmember Services
   Box #660676
   2701 East Grauwyler Rd., BLDG 1
   Irving, TX 75061